Build a Career at BRN
We're building one of India's most professional BPO delivery teams. If you're passionate about customer experience and want to grow in a company that invests in its people, you're in the right place.
Why people choose to build their careers here
Real Growth Paths
Agent → Team Lead → Operations Manager → Account Director. We promote from within and make the path visible from day one.
Training That Actually Works
Every new hire gets structured onboarding, product training, and ongoing coaching, not just a script and a headset.
Transparent Management
Weekly team briefings, performance feedback that's constructive, and managers who are accessible, not just at review time.
Performance Recognition
Monthly top-performer awards, performance bonuses, and public recognition for agents who go above and beyond.
What we offer our team
Health Insurance
Medical coverage for you and eligible dependents from day 60 of employment.
Performance Bonuses
Monthly and quarterly bonuses for top performers across all departments.
Learning & Development
Paid training certifications, internal L&D programs, and skill-building workshops.
Flexible Shifts
Multiple shift options, morning, evening, and night, to fit different schedules and lifestyles.
Referral Bonus
Earn a cash bonus when you refer someone who joins BRN and completes their probation period.
Fast-Track Promotions
High performers are reviewed for promotion quarterly, not annually. Growth is merit-based, not seniority-based.
Current openings at BRN
All positions based in Bengaluru unless otherwise noted. We also offer remote options for certain roles.
Customer Service Agent, Inbound
L1 Technical Support Specialist
L2 Technical Support Engineer
Outbound Sales Agent
Team Leader, Customer Operations
Operations Manager
Back Office Data Processing Associate
Don't see your role?
We're always open to hearing from talented people. Send us your CV and we'll keep you in mind for future openings.
Send Your CVReady to join the BRN team?
Explore open positions or send your CV, we typically respond within 3 business days.